Steve Coscia, Coscia Communications
You can dominate your market area and deliver great service to boost customer retention and increase referrals with a proven “Do It Yourself” (DIY) method. There are specific principles to follow and they will make your business the ‘customer service standout’ in your region. Attend this interactive session and get DIY in-house training strategies from the guy who wrote the industry’s curriculum on world-class customer service.
Approved for Ohio CEUs
Presenter(s): Steve Coscia