The 2012 Conference is shaping up to be one of the best events we have put on! We’ve been listening to what contractors have been telling us and this year we added a special “High Stakes Learning” event on March 8.
This unique, one-of-a-kind event will give you a whole new way to look at your business, your employees, and yourself. We are bringing in Jason Young, a former high level manager at the famed Southwest Airlines, to teach you how to make your customers love you, even if you are “no frills” kind of company.
He will show you how creating a customer oriented culture isn’t about spending tons of money on extras or giving things away for free. He will explain the key is intentionally identifying and developing the essential factors that impact performance for any organization: leadership principles, management practices, team alignment, and employee behavior. These are the elements that truly define organizational culture and that have the greatest impact on results.
Make sure you let us know that you are staying for this event when you register, because there are only a limited number of seats available for this event.